Terms of Service

Last updated: September 18, 2026

1. Agreement to Terms

By accessing or using Aigen ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

2. Description of Service

Aigen (aigenemail.com) is an AI-powered tool that helps users create professional emails. The Service:

• Generates email content based on your input (type, recipient, subject, context, tone, length)
• Uses Google Gemini API (gemini-2.5-flash model) for AI generation, with additional AI fallbacks
• Is free: unlimited emails, all email types and tones, saved history, and export tools
• Stores generated emails temporarily for 24 hours, then automatically deletes them
• Requires an account to generate and save emails
• Rate limiting: 60 requests per minute per IP to prevent abuse

3. User Requirements

To use the Service, you must:

• Be at least 16 years of age
• Provide accurate and complete information
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using the Service under applicable laws

4. Accounts

You may create an account to generate, save, and manage emails. You are responsible for keeping your login details secure and for activity on your account.

5. Free Service

Aigen is free. We do not process payments or collect billing information.

• Signed-in users have unlimited email generation
• All email types, tones, templates, and export tools are included
• Generated emails are not watermarked

6. Acceptable Use Policy

6.1 Permitted Uses

You may use the Service for:

• Generating professional business emails
• Creating personal correspondence
• Drafting follow-up emails, thank you notes, etc.
• Any lawful purpose consistent with these Terms

6.2 Prohibited Uses

You may NOT use the Service to:

• Generate spam, phishing, scams, or fraudulent content
• Create harmful, threatening, harassing, or defamatory messages
• Generate content that violates any laws or regulations
• Create content that infringes on intellectual property rights
• Generate discriminatory, hateful, violent, or illegal content
• Attempt to reverse engineer, hack, or exploit the Service
• Automate requests, scrape data, or abuse the API
• Resell generated emails as a commercial service
• Use the Service to impersonate others or misrepresent your identity

Violation of these terms may result in immediate service termination and reporting to authorities if illegal activity is suspected.

7. Intellectual Property Rights

7.1 Generated Content

You own the right to use generated email content for any lawful purpose:

• Usage Rights: You may use the generated email content for any lawful purpose
• Modification: You may edit, modify, or adapt the content as needed
• Responsibility: You are solely responsible for reviewing, verifying, and ensuring the content is appropriate for your intended use
• No Exclusivity: Similar emails may be generated for other users based on similar prompts

7.2 Service Content

All aspects of the Service, including but not limited to:

• Website design and layout
• Software and code
• Logos, trademarks, and branding
• Documentation and help materials

...are the property of Aigen and protected by copyright, trademark, and other intellectual property laws.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Key points:

• Generated emails are automatically deleted after 24 hours
• We comply with GDPR and data protection regulations
• We use cookies only for essential functionality such as sign-in

9. Disclaimers and Warranties

9.1 Service Provided "AS IS"

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of generated content

9.2 AI-Generated Content Disclaimer

IMPORTANT: AI-generated content has limitations:

• May Contain Errors: Gemini AI may generate factually incorrect, grammatically imperfect, or contextually inappropriate content
• Your Responsibility: YOU must review, edit, and verify all content before using it
• No Guarantees: We do not guarantee that generated emails will achieve your desired results or be suitable for your specific needs
• Assistant Tool Only: The Service is a tool to assist your writing, not replace human judgment and responsibility

By using the Service, you acknowledge these limitations and accept full responsibility for any content you use.

9.3 No Guarantee of Availability

We do not guarantee that the Service will:

• Be available at all times without interruption
• Be error-free or secure
• Meet your specific requirements

10. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Maximum Liability: Our total liability shall not exceed zero euros
• We are not responsible for any damages resulting from your use of generated emails
• We are not liable for third-party services (such as Google Gemini API) or their availability
• We are not responsible for AI-generated content accuracy, suitability, or consequences of its use

11. Indemnification

You agree to indemnify, defend, and hold harmless Aigen and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of third parties
• Your use of generated email content

12. Third-Party Services

The Service integrates with third-party services:

• Google Gemini API: AI processing using gemini-2.5-flash model, governed by Google's Terms and Gemini API Terms

Your use of these services is subject to their respective terms and conditions. We have no control over third-party services.

13. Modifications to Service

We reserve the right to:

• Modify or discontinue the Service at any time
• Update features and functionality
• Impose limits on usage

14. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, if you:

• Breach these Terms
• Engage in prohibited activities
• Abuse or misuse the Service

15. Governing Law and Disputes

15.1 Governing Law

These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles. For users in the EU/EEA, mandatory consumer protection laws of your country of residence apply.

15.2 Dispute Resolution

For users in the EU/EEA:

• You may resolve disputes through the EU Online Dispute Resolution platform
• Contact us first to attempt to resolve issues amicably

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Aigen regarding the Service.

18. Changes to Terms

We may update these Terms from time to time. Changes will be effective when posted on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.

19. Contact Information

If you have questions about these Terms, contact us:

Website: aigenemail.com
All Support: support@aigenemail.com

Note: We respond to support emails but do not send marketing emails, newsletters, or automated notifications.

20. Acknowledgment

By using Aigen, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.